Shipping policy

Shipping Policy

We prioritize precision and quality. Every item is individually prepared and inspected before shipment.

Processing Time

  • Standard Orders: Processed and dispatched within 3 business days.
  • Processing includes final finishing, quality control inspection, and packaging.

Domestic Shipping & Transit

  • Primary Carrier: USPS Ground Advantage (ships from Irvine, CA).
  • Estimated Transit Time: 5-8 business days after dispatch.
  • Tracking: A confirmation email containing your tracking number is sent automatically as soon as your order ships.

Shipping Rates & Free Shipping

  • Standard US Shipping: Flat rate of $4.99 calculated at checkout.
  • Free US Shipping: Automatically applies to all orders $50.00 and over before tax & shipping.
  • If returning part of an order drops your original order total below our Free Shipping threshold ($45.00), our standard shipping fee ($4.99) will be deducted from your final refund amount.

Package Issues & Support

If your package is delayed, missing, or damaged in transit, please reach out to our team at support@obscure3d.com with your order number.