Shipping policy
Shipping Policy
We prioritize precision and quality. Every item is individually prepared and inspected before shipment.
Processing Time
- Standard Orders: Processed and dispatched within 3 business days.
- Processing includes final finishing, quality control inspection, and packaging.
Domestic Shipping & Transit
- Primary Carrier: USPS Ground Advantage (ships from Irvine, CA).
- Estimated Transit Time: 5-8 business days after dispatch.
- Tracking: A confirmation email containing your tracking number is sent automatically as soon as your order ships.
Shipping Rates & Free Shipping
- Standard US Shipping: Flat rate of $4.99 calculated at checkout.
- Free US Shipping: Automatically applies to all orders $50.00 and over before tax & shipping.
- If returning part of an order drops your original order total below our Free Shipping threshold ($45.00), our standard shipping fee ($4.99) will be deducted from your final refund amount.
Package Issues & Support
If your package is delayed, missing, or damaged in transit, please reach out to our team at support@obscure3d.com with your order number.